Zoho’s all-in-one business solutions suite to enable SMBs, enterprises work within one ecosystem

Cloud computing company Zoho Corp. (Zoho) is putting its trust in the Philippine market by launching its all-in-one office suite, Zoho One is intended for large corporations and small and medium-sized enterprises and even individual users.

Zoho developed the Zoho Office Suite, internet- and subscription-based business solutions that include customer relationship management, invoicing, spreadsheets, word processing, among others. Often compared to Google Suite and Microsoft Office, Zoho distinguishes itself by offering more than 40 applications geared toward the use of various departments in an organization.

The aim of offering a wide range of solutions is for the companies to seamlessly run the business and avoid any complexity, according to Raju Vegesna, chief evangelist of Zoho.

Zoho One suite has already garnered over 12,000 businesses since it was launched in July last year in Chennai, India. The tightly integrated suite of apps is a departure from the usual one tool and one app system widely used these days. The objective of Zoho One is to allow all members of the organization to move within the Zoho ecosystem. There won’t be a need to call someone from another department to pull out certain files and information. Whatever collaborative file is saved in the system can be accessed by anyone who is allowed to open it anytime, anywhere.

Zoho wants businesses to run their whole business within the ecosystem starting from creating a website, selling products, servicing customers, hiring people, product inventory, issuance of invoices, marketing, among others.

Aside from the applications, Zoho One also offers 50 mobile applications where mobile employees can access files or collaborate with colleagues anytime and anywhere.

Zia for Zoho

Zoho Intelligent Assistant or Zia can access files or even revenue report when asked. When composing letters, Zia will be able to suggest correcting grammar and give feedback on the document’s readability.

“This is possible only when you have all the data within one ecosystem and that is what Zoho can provide its users,” explained Vegesna.

“Zoho has a lot more nifty tools that employees can use,” said Gibu Mathew, vice president and general manager for Zoho Asia-Pacific.

The office suite has its own version of Password Manager where collaborators can access the same file. The IT administrators will automatically audit who recently accessed a document for security reasons.

Initially, these apps are available only to enterprise customers but the company is now making it available for SMBs through its partners in the 10 countries it is present.

APAC expansion

Mathew revealed during the media briefing the corporation’s expansion in the region and the plan of setting up offices here in the Philippines. The country ranks third in the Zoho’s top customers by revenue; it increased from 28 percent in 2017 to 29.5 percent in 2018. Indonesia, Malaysia, and Singapore are its fastest growing markets in the region.

The revenue also comes from organic or individual users who discovered Zoho on the internet.

Zoho was founded in 1996. Today, it has more than 300,000 customers that include those from the airline and manufacturing industries and over 1,500 partners across the globe. One of its client-company has 20,000 employees using Zoho office suite. It has headquarters in India and the US and is present in China, Dubai, Japan, Mexico, and the Netherlands.

 

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