Enterprises in Indonesia are looking at analytics, big data, Internet of Things (IoT), and security as among their top technologies that drive the archipelago’s digital ecosystem, according to IDC Asia/Pacific DX Sentiments Survey 2018. These findings were revealed at IDC Business Innovation Forum 2018 in Jakarta recently.
Local enterprises are still exploring the potential of emerging technologies such as artificial intelligence (AI) and blockchain.
Based on IDC Indonesia End-User Survey 2018, “more than 50 percent of Indonesian enterprises are focusing on transforming their operating model, especially the business process, while omnichannel and information transformation is determined as next capabilities to build. The ICT (Information and Communications Technology) Spending of Indonesia is projected to hit IDR 445 trillion in 2018 with CAGR 4.5 percent (2016-2021), driven by the spending of enterprises businesses.”
“Enterprises in Indonesia are becoming aware of the benefits of using digital technologies and developing digital capabilities to fast track business growth and it is exciting to see how innovation kicks in for more mature enterprises — or digitally determined enterprises,” said Mevira Munindra, head of operations, IDC Indonesia. “The third platform technologies such as cloud has become a core technology for most enterprises to develop and master its capabilities. Cloud is no longer a choice but a critical foundation for present and future technology innovation.”
“In the past years, security has always been the “2nd tier” investment for organizations,” he added. “However, with a growing sense of DX and adoption of the third platform and emerging technologies such as IoT, machine learning, AI, blockchain, the digital threats or adversities are also evolving along its way. This creates an urgency for enterprises to enable security to strike the right balance between innovation and risk management.”
With this scenario and the ever-evolving consumer behavior, IDC advises enterprises to maximize the right technologies for their businesses “to increase customer and operational experience in the organization.”
Enterprises must also evolve along technologies for it to be more appealing to customers.
The IDC Business Innovation Forum 2018 brought together regional industry leaders and experts across Indonesia. The insights offered at this event will help business leaders to understand technologies’ trends that enable digital transformation in the organization such as Cloud and AI, as well as Blockchain and Security. These technologies are considered as both core (cloud and security) and emerging/innovative (AI and Blockchain) capabilities that will accelerate organizations’ DX journey.
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