Devices

Poly introduces enterprise-grade headsets with noise-canceling system

Poly was the product of the marriage between communications equipment company Plantronics and video, voice and content corporation Polycom. Now known simply as Poly, the company recently introduced to the Philippine markets its two new Savi wireless headsets ideal for an office environment.

Savi 8220 and Savi 8210 are designed for people who work in open spaces but need to focus on their conversations. In the Philippines, call centers can make the most of the brand’s latest headsets because of its Active Noise Canceling system. Virtual offices with employees working remotely will also benefit from the headsets’ features.

“For over 50 years, Poly has been at the heart of collaboration and productivity with our extensive end-to-end portfolio of enterprise-grade video, desk phones, and headsets,” said Samir Sayed, managing director, Asean and Korea, Poly, in the media release. “Today, the contact center is a crucial vehicle by which a company delivers on its customer experience strategy. And as contact centers in the Philippines are looking to transform the customer experience through technology, we are committed to delivering the best solutions and highest voice quality to support their efforts to provide the best possible service for their customers.”

Have you read “IDC: Consumer tech spending to reach $1.69T in 2019“?

The new Savi 8200 Office Series includes a unique close conversation limiting feature. That means that everyone on the call will hear only the person talking into the headset, without interfering background noise from neighboring co-workers.

The Savi 8200 family of devices are equipped with a wireless office range of up to 180 feet (55 meters). If users are in an unblocked line of sight from the base, that range extends up to 590 feet (180 meters), giving people the freedom to roam.

With the new Savi line, businesses now have access to a variety of wearing styles to suit different preferences, including stereo (Savi 8220) and mono (Savi 8210). The Savi 8200 Office base also features multi-device connectivity and easy call merging with support for desk phones, mobile devices, and PCs.

According to Poly executives, the brand remains the only headset manufacturer to have its entire DECT portfolio certified for security by the DECT Forum, the international association of the wireless home and enterprise communication industry.

Adding the Plantronics Manager Pro software-as-a-service (sold separately) to purchase allows IT teams to track every Savi 8200 Office Series product to help streamline the management of headset deployments, including device firmware updates and policy compliance.

Savi 8210 and 8220 are available now in the Philippines.

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