(Image by Gerald Altmann/Pixabay) Software and services provider to communications and media companies Amdocs announced its collaboration with Amazon Web Services (AWS) in enabling Globe Telecom to deliver cloud-based intelligent omnichannel routing and interactions management. This collaboration aims to bring digital engagement to life, delivering effortless experience across all Globe Telecom touchpoints including web, portal, … Continue reading Amdocs, AWS to provide Globe Telecom with real-time analytics for deeper customer engagement insight