PLDT and Smart Communications Inc. are expanding the use of Microsoft’s artificial intelligence (AI) tools across their operations, following the PLDT Group’s investment in 1,000 Microsoft 365 Copilot seats. The telecommunications companies plan to use AI to shorten routine work, improve decision-making, and free employees to focus on customer service, innovation, and growth. Microsoft 365 … Continue reading PLDT, Smart scale AI use with Microsoft partnership