PLDT Inc. (PLDT) and its wireless subsidiary Smart Communications Inc. (Smart) have partnered with Capillary Technologies to bring their mobile, broadband, and partner loyalty programs onto a shared technology platform. The platform will connect PLDT Home, Smart, and Ka-Partner programs, using artificial intelligence (AI) to support more personalized offers and rewards. Implementation will happen in … Continue reading PLDT, Smart unify loyalty programs with Capillary