Converge ICT Solutions Inc.News

Converge offers new cloud-based solutions for MSMEs in hospitality sector

Converge ICT Solutions Inc., a fiber internet and technology solutions provider, developed new solutions intended primarily for the estimated 150,000 micro, small, and medium enterprises (MSMEs) operating in the tourism and hospitality sector in the Philippines.

The cloud-based hotel management solution aims to assist MSME hotels and resorts in their digitalization efforts.

Equipping MSMEs with the same technology capabilities as large hotel chains and enabling them to compete more effectively is the shared goal of Converge, in partnership with another Filipino-owned technology firm, Comise Solutions Inc. The two companies recently signed a memorandum of understanding formalizing their partnership at the Converge headquarters.

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“The Converge Workplace Hotel Management Solution gives more control and visibility of small hotels over their operations,” said Jesus Romero, COO of Converge. “With this solution, small hotels and resorts now have the ability on their website to accept direct bookings and payments. For this to happen, it means you automate the operations of the hotel.”

Cloud-based solutions

Comise Solutions Inc. is a Filipino company involved in the development and delivery of technology-enabled solutions. It is the authorized reseller of the eZee Hospitality IT Solutions – Cloud Based Property Management System, Channel Manager and Reservations Management System.

Converge and Comise started their partnership in 2022, with the aim of synergizing their solutions for the underserved segment of the hospitality industry by offering cloud-based world-class hotel applications previously available only for five-star hotels. From then on, they formed their respective teams to package the solutions for MSMEs.

With the high-speed, pure connectivity of Converge and Comise’s expertise in hospitality management solutions, hotels can track their operations in a single platform, increasing their efficiency, profitability, and guest satisfaction.

This is the latest value-added service being offered by fiber broadband company Converge, under its Workplace family of products. Converge Workplace is the umbrella brand for business productivity software solutions.

Apart from allowing hotels and resort owners to have their own booking system, they can also manage room inventory, and manage the different departments of the hotel — from housekeeping and front desk, to maintenance. One advantage of having a dedicated booking platform is eliminating the commission fee to pay to hotel booking aggregators, as hotels can accept booking themselves.

In addition, as a software turnkey product, the hotel management solution does away with the need of an IT department or to install expensive hardware — the only requirement is a strong broadband connection which Converge can provide to the MSME.

“Hotel and resort owners who use our flexiBIZ connectivity product can upgrade their hotel management system with this value-added solution,” Romero further said.