Alcatel-Lucent Enterprise, a business communications and collaboration solutions company, has upgraded its cloud-based video and communications platform RainbowTM to help customers easily facilitate advanced interactions among larger groups of participants.

The enhancement of the platform is hoped to further improve the collaboration experience for Rainbow users while supporting safe working practices and teamwork during social distancing. The “evolution” of the user experience revolves around four keys areas: ergonomics, videoconferencing, audio-conferencing, and time management.

“Each evolution of the platform ensures that Rainbow continues to be the easy-to-use, flexible and multi-device solution for secured productive collaboration that we designed it to be,” said Moussa Zaghdoud, EVP of the Alcatel-Lucent Enterprise Cloud Communication Business Division. “We also work closely with our partners and customers to ensure the best experience for their users.”

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The latest version of Rainbow offers a streamlined design and user experience for enriched collaboration, facilitated by an updated professional interface for more efficient interactions. Updates, including quick action buttons, intuitive icons, and simplified navigation, make the platform even more user-friendly. To enhance user comfort and boost user adoption, Alcatel-Lucent Enterprise has integrated more options, including customizable character sizing to increase legibility for visually impaired users and bidirectionality that supports non-Latin-based languages and allows content to be viewed “right to left.”

Video conference

Video conferencing now offers various video-stream layouts for more personal interactions combined with a larger conferencing capability of up to 120 active participants. Active speaker video is automatically displayed to all participants, while Active Gallery and Active Grid View can be manually selected to display up to 12 video participants simultaneously. Alcatel-Lucent Enterprise has also integrated audio quality control algorithms to ensure optimal sound quality and alert the user of any network quality issues.

Real-time tracking has been integrated into the platform to monitor audio and video meeting activity and Artificial Intelligence capabilities are used to auto-regulate participant speaker time. An easy-to-use meeting scheduler has been added to enable one-click instant meeting planning by identifying the availabilities of the conference’s participants. It also lets users invite participants from within Rainbow, regardless of whether invitees have a Rainbow account. In addition, users can now remain connected by switching active calls from mobile to laptop seamlessly, or vice-versa.

“Because data integrity is critical, we are also finalizing an end-to-end encryption model for audio and video conversation for Q4 2020,” said Zaghdoud.