Globe recently conducted technical tests on outbound and inbound Voice over LTE or VoLTE Roaming with Airtel of India to prepare for the migration of some overseas operators from legacy networks.
VoLTE offers faster call setup times and clearer voice quality compared to 2G and 3G networks.
“Globe will continue to innovate and invest in new technologies to ensure that our customers have the best service,” said Coco Domingo, VP for Postpaid and International Business at Globe.
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According to Globe, a number of telecom companies in other countries are planning to retire their 2G and 3G networks to make way for more efficient 4G and 5G networks. As a result, Globe’s international roaming customers latched on to partners that have already decommissioned 2G and 3G will no longer be able to make and receive traditional voice calls or send and receive text messages, including OTPs, which are needed for secure banking transactions.
Calls and texts over 4G and 5G networks require customers to have VoLTE-capable handsets and the availability of VoLTE roaming service.
While VoLTE roaming is still being built, Globe customers in countries that no longer have any 2G or 3G access may opt to subscribe to data roaming offers that allow them to make and receive calls and messages through Over-the-top (OTT) apps such as Viber, WhatsApp, and Messenger.