Google introduced the “interpreter mode” last year with the aim of assisting travelers and guests to communicate with hotel staff wherever they are in the world. The technology company is now expanding the real-time translation services globally in partnership with systems integrators Volara and SONIFI.
Google brought the feature to smart speakers and Smart Displays and most recently to phones to help travelers with their translations. Now, the full-service solution hopes to aid businesses around the world to take down those language barriers.
“Interpreter Mode” is now available across 29 languages in real-time using just a Nest Hub.
In a media release, Google said the interpreter mode is “expanding to new places like airports (Terminal 4 at John F. Kennedy International Airport), airport lounges (American Airlines Admirals Club at Los Angeles International Airport, Airport Dimensions), banking (HSBC), organizations managing live sporting events (Supreme Committee for Delivery & Legacy and Ooredoo at Khalifa International Stadium in Qatar), organizations aiding humanitarian efforts (Mercy Corps, Human Rights First) and hospitality management (Delaware North), in addition to more hotels (seven new Caesars Entertainment properties including Bally’s Las Vegas, The LINQ Hotel + Experience, Flamingo Las Vegas, Paris Las Vegas, Harrah’s Las Vegas, Rio All-Suite Hotel & Casino and Planet Hollywood Resort & Casino, along with Best Western Hotels & Resorts properties in San Francisco and Los Angeles, and (the company’s) first international partners Shibuya Stream Excel Hotel Tokyu in Japan and W Doha Hotel & Residences in Qatar).
Interpreter mode can also help in other scenarios.
According to Goog,e Mercy Corps, a global humanitarian organization based in Oregon, uses the Assistant’s interpreter mode to translate conversations with people who are seeking to build better lives and transform their communities for good. One Syrian refugee was able to use her cooking talents to open a business of her own so she could share traditional, homemade dishes with her new community. By using interpreter mode to communicate with the team at Mercy Corps, she was able to secure a grant to support her endeavor, which has now grown into a restaurant and catering service.