R1 RCM Philippines

Healthcare BPO R1 opens office in PH

R1, an end-to-end provider of revenue cycle solutions in the healthcare sector, opened its offices in the Philippines located at the Bonifacio Global City.

R1 said the choice of the Philippines as R1’s latest growth center complements the company’s core vision to bring together the best people and technology to deliver innovative solutions that simplify the healthcare experience.

“In expanding to the Philippines, we look forward to employing dedicated individuals whose diverse experiences will make a difference to us our growing global footprint,” said Kyle Sherer, VP, R1. “R1’s clear advantage includes the strength of its team, operational rigor, and cutting-edge technology.

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R1’s intelligent workflows and automation hope to help improve the patient experience and enhance the financial viability of hospitals, health systems, and medical groups. The company’s track record of 15 million automated tasks annually and 30 million patient encounters per year has been delivered by 28,000 plus employees across the United States and India.

R1 started the training of newly hired employees last month following its official launch. Some of the employees participate in sessions on professional ethics, US cultural awareness, and hands-on training on proprietary technology tools used by R1.

“We believe that the Filipino talent possesses the highest levels of discipline, passion, and commitment,” said Roger Salazar, country manager, R1 RCM Philippines. “We are certain we can attract 900 new hires of such caliber.”

Salazar has more than 30 years of experience in the business process outsourcing industry.