Internet outages can happen without warning. Whether caused by accidental damage to fiber cables, often from construction work or road digging, scheduled maintenance, or bad weather, these interruptions can affect work, school, or your favorite streaming marathon at home.
That’s where LTE failover comes in: a solution that helps keep your home connected even when your main fiber line hits a snag.
What is LTE failover?
Think of LTE failover as a safety net for your internet connection. It uses a special modem with two connectivity sources: a primary fiber line and a backup LTE wireless signal. This modem constantly checks your fiber connection and if issues are detected, it automatically switches to the back-up LTE so that you can continue to have internet access when you need it.
Once your main fiber connection is restored, the modem switches back seamlessly. For best LTE performance, it’s ideal to place the modem near a window where it can receive a stronger wireless signal.
Why It Matters
LTE failover helps ensure that essential online activities like video meetings, online classes, digital transactions, or streaming can continue with minimal interruption, even during unexpected fiber outages. It keeps your home connected so you don’t have to worry about losing access right when you need it most.
In the Philippines, PLDT Home offers this innovation through its Always On service. Beyond switching to LTE during an internet outage, this service also has the unique capability to alert PLDT to the disruption, so there’s no need for the user to report it. This enables faster resolution from PLDT‘s end while you stay online.
It’s important to note that while the internet continues working during a fiber outage with Always On, services connected to the modem like landline phones and Cignal TV may be temporarily unavailable. However, WiFi mesh will still function normally despite the outage and keep devices connected to the same WiFi without needing to switch networks! Having uninterrupted internet can make a huge difference in keeping daily life at home running smoothly.
Worry-Free connectivity for only ₱299/month
PLDT Home’s Always On is available as an add-on for just ₱299 per month, payable over 36 months. It offers peace of mind in today’s always-connected world.
To learn more or upgrade your plan, visit this link.