Digital bank Maya Bank has been recognized by two global financial publications for its performance in digital banking and customer satisfaction.
Forbes named Maya Bank the top bank in the Philippines in its 2025 World’s Best Banks list. It is the first time the digital bank has ranked highest among both traditional and digital banks in the country. The recognition is based on a global survey by Forbes and research firm Statista, which collected feedback from over 50,000 customers across 34 countries. Survey participants rated banks on trust, terms, service, digital offerings, and financial advice.
At the same time, Financial Times’ The Banker ranked Maya Bank the best digital bank in the Philippines in its first-ever Neobank Rankings. The global list compares licensed digital banks based on asset strength, capital use, and growth. Maya Bank is the only Philippine digital bank included in the global Top 100.
“These global recognitions reflect our relentless focus on creating a digital banking experience that is simple, inclusive, and deeply trusted by our customers,” said Shailesh Baidwan, president of Maya Group and co-founder of Maya Bank.
“We are proud to represent the Philippines in the global banking and fintech stage, and we remain committed to building an equitable future for all Filipinos where financial empowerment is truly universal,” said Orlando Vea, founder and CEO of Maya and co-founder of Maya Bank.
In 2024, Maya Bank helped the Maya group reach profitability. Deposits grew 59% to ₱39 billion, with 5.4 million customers. The bank disbursed ₱92 billion in loans and issued 100,000 credit cards, 40% of which went to first-time cardholders.