Following its report this year of record-high growth in 2021, the Philippine IT-BPM industry is looking at generating 1.1 million new jobs in six years and is projecting to increase full-time employees (FTEs) to 7% -8% and 8-10% in terms of revenue by the end of the year.

To be introduced at the 14th International Innovation Summit (IIS) in September, the Philippine IT-BPM Industry Roadmap 2028 aims to further strengthen the growth in the industry.

The adoption of hybrid work or work from anywhere condition is hoped to contribute to these projections, given that more employees are in favor of this setup, according to Jack Madrid, president and CEO, IT and Business Process Association of the Philippines (IBPAP).

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“Our industry has been the focal point of what I believe to be a global desire for more flexible work, location-independent setups,” Madrid said.” The future of work is already happening and even across other parts of the world have shown that the future is going to be about finding that optimal balance.”

Should enabling conditions are met and appropriate interventions are carried out such as favorable government policies on incentives and remote work and there is a stronger and more reliable infrastructure, Madrid is optimistic that the goals can be achieved.

IT-BPM Industry Roadmap 2028

“This is just one of the many significant milestones that the IT-BPM industry will reach by 2028. Additionally, the Philippine IT-BPM sector will create more impact through countryside development, digitally IT-enabled services, dollar revenue, high-complexity work, and indirect employment,” said Madrid.

IBPAP will be unveiling the Philippine IT-BPM Industry Roadmap at the 14th International Innovation Summit scheduled for Sept. 27 and 28, 2022 via Airmeet and on Sept. 29, 2022 via Airmeet and at the Sofitel Philippine Plaza Manila.

Themed, “The Big PH IT-BPM Leap: Growth. Resurgence. Impact. Transformation,” this year’s IIS will set the stage for how the country will continue to be at the forefront of talent, technology, and transformation.

“The road ahead is long, but the Philippine IT-BPM sector is ready to take that big leap with the support of our partners in the government and the academe. As an industry, we stand strong and will continue to do so because we are fueled by grit and our collective goal of strengthening the country’s position as one of the top IT-BPM investment destinations in the world,” Madrid said.