The Cyber Security Operations Group (CSOG) of PLDT and Smart recently convened with their technology partners to reinforce processes and focal points aimed at fortifying the cybersecurity defenses of the PLDT Group. This strategic alignment is pivotal in safeguarding customers against the escalating tide of cyber threats and attacks.
“As part of our cybersecurity value chain, PLDT and Smart must ensure that our solution providers have the technology and skills needed to keep our assets safe. We are not only protecting our customers but the entire country,” said Angel Redoble, chief information security officer at PLDT, Smart, and ePLDT.
The annual vendor summit serves as a platform for CSOG to articulate priority areas within the PLDT Group’s cybersecurity framework that need enhanced solutions to complement existing technologies. This year, CSOG underscored the criticality of threat intelligence sharing as a proactive measure to thwart potential attacks before they materialize.
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“Prevention is better than cure. We encourage our partners to proactively inform us of vulnerabilities to their systems so we can collaborate on a solution before they are exploited by threat actors,” Redoble said.
In 2023, the cybersecurity infrastructure of the PLDT Group blocked over 16 billion attacks and intrusion attempts, alongside intercepting more than 65 million SMShing messages. Smart also took action by blacklisting over 315,000 mobile numbers from its network.
The collaborative endeavors between PLDT, Smart, and their key partners to boost digital infrastructure exemplify a broader commitment to ensuring customer safety against evolving threats. These initiatives are rooted in the customer-centric ethos of the PLDT Group, aimed at fostering meaningful connections and enriching experiences for all.