PLDT Inc., a fully integrated telecommunications company, has expanded its home internet services with PLDT Home Fiber Prepaid, a new offering designed for budget-conscious households and first-time fiber users.
The service aims to make reliable internet access available to more Filipino families, particularly in densely populated urban areas and emerging cities, where demand for affordable and fast connectivity continues to grow.
“PLDT’s mission goes beyond connecting Filipinos to the internet,” said John Palanca, SVP and head of Consumer Business-Home of PLDT. “More than connectivity, our goal is to connect Filipinos to opportunities, experiences, and dreams that empower them to live fuller, more meaningful lives.”
Palanca added the prepaid service complements the company’s postpaid plans as it is designed for price-sensitive households or first-time fiber users upgrading from older technologies.
“Prepaid fiber helps us reach new users and strengthen our presence in covered areas,” he said.
PLDT Home noted strong early demand for the service, supported by the company’s growing fiber footprint and the popularity of add-on features that improve customer experience. The company has also introduced enhancements in customer care, such as faster installation and repair times, round-the-clock support across different channels, and more self-service tools.
“Whether through our premium postpaid plans, growing prepaid offerings, or our ‘Always On’ service, we remain committed to making world-class broadband more accessible, dependable, and inclusive for all,” Palanca said.