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Rethink operating models to reach the unbanked — OmniPay exec

The key part that cashless payments are expected to play in boosting inclusivity and accessibility in the Philippines is one of several topical issues explored by Simoun Ung, CEO of OmniPay, in an interview he gave recently to Oxford Business Group’s (OBG) online broadcasting channel, Global Platform.

Ung said that the rollout of digital payments would provide opportunities for fintech players to tap into the unbanked sector of society, and bridge divides in the process. He added, however, that some providers would also have to rethink their operating models.

“Part of the response from the central bank and industry is to make micropayments free,” Ung said. “The challenge then, to fintechs, is what will you look like when all the fee-based income disappears? For the ones that aren’t profitable, then it’s going to be even harder to cross that line to break even on an operational basis.”

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Simoun Ung, CEO, OmniPay

Turning to the subject of cybersecurity, Ung stressed that there was a responsibility at all levels to become informed about possible threats and the protection available, from the top downwards.

“The central bank will look at the financial institutions that they regulate, and measure and gain a sense of their cybersecurity posture,” he told OBG. “There has to be a greater effort made to ensure that consumers understand the risks associated with the different payment transactions.”

Marc-André de Blois, director of PR and Video Content, OBG, said the interview with Ung had highlighted the shifts taking shape across the Philippines’ financial services sector, as the national drive to make half of all transactions digital by 2023 gains pace.

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