Against the backdrop of rising prices of basic goods, Filipinos are still optimistic about their household income, according to the latest Consumer Pulse Study of TransUnion. The majority of Filipinos surveyed (80%) […]
Companies struggle to be relevant to customers — Accenture
The latest research by Accenture, “The Human Paradox: From Customer Centricity to Life Centricity,” saw customer expectations of companies to immediately connect with them. According to the research, two-thirds or 67% expect […]
Qualtrics research show impacts of pandemic in consumer purchases
According to the latest research of Qualtrics, a customer experience management company, 52% of respondents are worried about their financial situation, and that 63% said they have bought cheaper brands during the […]
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