Image from Microsoft website Genesys, a cloud-based and on-premises software provider, strengthened its partnership with technology giant Microsoft to offer new services for contact centers. One of the former’s services, Genesys Engage, […]
Genesys to invest P6-10B in PH in the next 5 years
Seeing the potential growth of the Philippine BPO (business process outsourcing) industry and its shift to Personalized Process of Optimization (PPO), omnichannel and contact solutions provider Genesys Telecommunications Laboratories Inc. (Genesys) is […]
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