
Image from Microsoft website Genesys, a cloud-based and on-premises software provider, strengthened its partnership with technology giant Microsoft to offer new services for contact centers. One of the former’s services, Genesys Engage, […]
Image from Microsoft website Genesys, a cloud-based and on-premises software provider, strengthened its partnership with technology giant Microsoft to offer new services for contact centers. One of the former’s services, Genesys Engage, […]
Seeing the potential growth of the Philippine BPO (business process outsourcing) industry and its shift to Personalized Process of Optimization (PPO), omnichannel and contact solutions provider Genesys Telecommunications Laboratories Inc. (Genesys) is […]
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