Etiqa Philippines, an insurtech company, recently introduced its virtual assistant called Eriqa, in the hopes of assisting customers more efficiently than before. Eriqa is a chatbot that acts as a virtual assistant […]
IBM Watson launches new automation features for customer service
By adding new features in Watson Assistant, technology giant IBM hopes to help businesses businesses leverage artificial intelligence (AI) and National Language Processing (NLP) to address customer issues on first contact. According […]
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