Union Bank of the Philippines (UnionBank) announced the latest update for its MSME Business Banking app, introducing new features that will give business owners more flexibility when it comes to collecting payments from customers and managing their account.
First is an added payment option in the app’s “Request Payment” feature, which allows business owners to collect payments through a link that they can send to customers. Users can now collect payments via VISA and MasterCard Debit and Credit cards, on top of Instapay, GrabPay, Gcash, Palawan Express, Cebuana Lhuillier, and ECPay Partner Outlets.
Second, the app now has a dashboard — designed to improve user experience by making navigation easier, as well as improving the app’s overall performance. The new feature is UnionBank’s way of addressing customer feedback related to the app’s user interface and performance.
“With the addition of the new payment option, the ‘Request Payment,’ and the introduction of the dashboard to improve the overall user experience, MSMEs will now be able to do their banking needs more easily and conveniently, allowing them to focus more on growing their business,” said Jaypee Soliman, VP and head of SME and Micropreneurs Segment, UnionBank.
The app also features access to the UnionBank GlobalLinker (UBGL) platform. Customers are now able to sign up to UBGL right inside their banking app, providing them the ability to reach 500,000 MSMEs locally and globally, to grow their business network. Customers can take advantage of the registry to various business-focused webinars and learning sessions, build a free online e-commerce store, and tap technology partners that would bring their businesses to the next level of digitization. All these are made available with the refresh and the new MSME Business Banking mobile app.
Since the launch of the app in January last year, UnionBank has enabled countless MSMEs to digitize their business — from the way they collect payments, to how they meet their business banking needs. The move into the digital space and to capitalize on the recent e-commerce boom as a result of the pandemic has been easier for MSMEs.