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All-digital bank pushes for e-payment adoption with ING Pay

ING Philippines unveiled its latest e-payment system ING Pay in anticipation of large-scale digital transactions in the coming months as the Bangko Sentral ng Pilipinas explores more use cases of cashless payments and other use cases.

ING Philippines announced the launch of its payment account “ING Pay” which is designed to make everyday payments more convenient and secure especially during a time when these activities are increasingly done digitally.

ING Pay features more than 70 pre-enrolled billers and merchants, including major utilities, credit cards, insurance, and telecommunication companies. By eliminating redundant processes, such as filling out details, the service promises frictionless financial transactions.

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“We have received very encouraging results since our launch in 2018 with our entry product ING Save Account,” said Hans Sicat, country manager, ING Philippines. “The launch of ING Pay today further demonstrates our commitment to empowering customers as they look for a safer and more efficient way to make payments and transactions in the midst of the pandemic. Now ING customers can transact digitally at the convenience of their home. We take the hassle out of payments so our customers can spend more time on the things that matter to them.”

The ING ecosystem will now make it easy for clients to access the bank’s different services. ING customers can continue to enjoy a fully mobile account opening experience with just one government-issued ID and having multiple digital ways to fund the ING Pay and ING Save accounts using PESONet, InstaPay, or mobile check deposit via the ING app.

“A non-negotiable aspect is to keep our customer’s account and information safe,” said Mohamed Keraine, head of Retail at ING Philippines. “We offer every ING Pay customer a free virtual debit card where the details are only accessible via the ING mobile app, so they do not have to worry about card details falling into the wrong hands. ING Pay customers can also freeze or unfreeze their card in one tap via the ING mobile app when they need to secure it.”

A “physical debit card” will be available soon.

As a launching promotion, ING clients will be able to earn 5% cash bank for all purchases using either the ING virtual or physical debit cards until Dec. 31.