Capital One Philippines, a support service center, outlined its recent community programs, including water access, food support, environmental activities, and job training, as part of its ongoing corporate social responsibility efforts.
For more than 10 years, leaders and associates of Capital One Philippines have taken part in volunteer and skills-based projects to support local communities. The company said these efforts continue alongside its business growth.
“As the organization continues to grow, we reaffirm our mission to change banking for good. This includes a deliberate focus on how we can serve better. It fuels our drive to keep innovating and delivering work that matters,” said Raoul Teh, head of country of Capital One Philippines. “We empower our associates to think differently, experiment, and deliver value.”
One of the company’s major activities in 2025 was the installation of its 100th water tower at Kalubkob Elementary School in Silang, Cavite, completed in October. The project was done with Planet Water Foundation and aims to provide access to safe drinking water. Capital One Philippines leaders and associates helped build the water tower and conducted hygiene sessions for students and teachers.
The company also continued its environmental activities through the “Pledge to Plant” initiative in Siniloan, Laguna. The program involves tree planting and basic environmental education for employees, with the goal of raising awareness about conservation and sustainability.
Capital One Philippines said it also expanded its partnership with Rise Against Hunger, donating 500,000 meals and distributing 49,000 essential items, including hygiene kits, school supplies, and household goods. The company said the donations were meant to support families facing food insecurity and local groups serving vulnerable communities.
Another long-running initiative is the Contact Center Readiness Program (CCRP), done in partnership with Tuloy Foundation. Now in its 11th year, the program trains participants for jobs in the IT and business process management (IT-BPM) sector. The company said CCRP has produced 167 graduates so far, with a reported 99% employment rate. Graduates still go through the regular hiring process, according to the company.
“Volunteerism is deeply rooted in our culture. Working at Capital One Philippines means being part of something bigger. We are fully committed to empowering our associates and the communities we serve through sustainable programs that help improve key aspects of everyday life,” said Teh.
“Volunteerism reminds us that each of us has something valuable to offer. By showing up, we create hope, inspire others, and move our community forward. However small, every act of kindness matters and makes a difference for those on the receiving end of our efforts,” said Julie Larano, lead for Community Impact and Investment of Capital One Philippines.