At the height of the pandemic in 2021, when many Filipinos lost their livelihood, text scams offering jobs surged. Based on cybersecurity solutions firm Kaspersky’s study, personal information such as name, birthday, phone number, and email address that cybercriminals obtained can cost up to $10 on the Dark Web.
“Scammers will also use these data to commit other cybercrimes such as identity theft or to infect your device with malicious software (malware) to steal more data stored in it,” Kaspersky said in a media advisory.
The scams were paused for a while when they became a hot topic online with many people complaining about these suspicious messages. But in recent months, the same messages resurfaced with the same promise of stable job and income.
Kaspersky observed that in the Philippines, most job scams include having the victim send money to the fake recruiter to pay for “registration fees” or to get “commissions” or “bonuses” with higher returns as long as the victim tops up.
“By now, people are already aware of the standard red flags of fake job offers sent via email such as the sender’s address, layout, etc. More or less we know how to recognize and avoid it so scammers have changed their delivery mode to text/SMS,” said Yeo Siang Tiong, general manager for Southeast Asia at Kaspersky. “There is also a lowered expectation of danger in text messages so it’s less scrutinized by the receiver, which means the scam is likely to succeed. When an unsuspecting person gets a message like a job offer with an irresistible pay, she is likely to disregard her mental checklist of warning signs and just click through.”
Yeo also advises companies to take necessary measures to protect their brand and reputation from scammers who exploit their corporate identity and information for fake job offers. Possible reputational losses can be avoided by having the company website, which lists contact details (such as for HR), audited for vulnerabilities.
Kaspersky offers the following tips to job-hunters to help you avoid falling victim to this kind of scam:
- Limit job searches to official sources.
- Do not respond nor click on links if they come from people or organizations you don’t know. Replying simply confirms to the sender that your phone number is active.
- Install a trusted security solution with fraud and phishing protection and follow its recommendations. This will solve most of the problems automatically and alert you if necessary. Remember, personal vigilance is not enough when dealing with sophisticated scam methods used by cybercriminals.
- Use multi-factor authentication (MFA). A common variant is two-factor authentication (2FA) which often uses a text message verification code while a stronger variant includes using a dedicated app for verification (like Google Authenticator).
- Check the company’s official website for open vacancies matching your job skills.
- Check contact information on companies’ official websites. If needed, send an email to the company to verify if the person who contacted you actually works there.
- Be wary of offers to discuss a job or hold an interview in secret chats where messages are encrypted, cannot be forwarded, and which alert the participants if anyone takes a screenshot.
- Make an additional phone call to the company to ensure that the job offer is legitimate.
- Review your job offer for possible mistakes: carefully check the company name or job title and responsibilities.
- Report all SMS phishing attempts to designated authorities.
What to do if you become a victim? Limit the damage with these important steps:
- Report to any institutions that could assist.
- Change all passwords and account PINs where possible.
- Monitor finances, credit, and other online accounts for strange login locations and other activities.