fintech

DigiBankASIA to use Backbase’s engagement banking platform

DigibankASIA, a Singapore-headquartered fintech, has tapped Backbase, a fintech software provider, to design and automate the customer onboarding platform for its UNO, its digital bank.

Backbase’s engagement banking platform is designed to digitize and streamline UNO’s entire customer lifecycle, including onboarding and origination, as well as support the capabilities of next-generation experience management. Backbase’s solutions give UNO greater control to develop, maintain, and optimize its end-to-end customer experience management. Its widget-based architecture provides the flexibility and agility for UNO to seamlessly orchestrate digital experiences on a centralized platform, across all user touchpoints.

“Our engagement banking platform and solutions have proven themselves in other markets and will provide a complete front-to-back solution, agility, and creativity that is needed for UNsaid Jouk Pleiter, founder and CEO of Backbase. “Being the first-of-its-kind in Southeast Asia, we are excited to support UNO in its digital-first ambition to democratize access to digital financial services and products for users in the Philippines and the region.”

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Together with cloud partners Mambu and Amazon Web Services (AWS), Backbase is powering UNObank to deliver a full spectrum of digital financial services for its initial launch in the Philippines.

“Backbase’s global expertise, strong track record, and a suite of best-in-class solutions were critical in our deciding factor for the right engagement banking platform partner,” said Manish Bhai, CEO and co-founder of UNO. “Together with AWS and Mambu, we are confident that the Backbase Engagement Banking platform is flexible and robust for us to scale up, evolve and adapt for the digital economy in the present and many years ahead.”