ING Hubs Philippines expanded its workforce by 31% in 2024, now employing nearly 6,000 people. This growth cements its position as one of the largest global capability hubs in the country, supporting ING operations in over 40 nations.
Since its establishment as a shared service center in 2013, ING Hubs Philippines has transformed into an important component of ING’s global operations. Offering diverse services such as financial markets support, IT development, and risk management, the hub enables the bank to deliver modern banking solutions.
“We want ING Hubs Philippines to not just be a great place to work, but the ultimate place to grow,” said Hazel Delos Santos, country manager of ING Hubs Philippines.
ING Hubs Philippines is an international part of the ING organization delivering services to many business units across the world for both wholesale banking and retail banking activities
The hub’s growth shows the increasing demand for its services in scalable operations and secure digital banking solutions. Its cutting-edge technology infrastructure supports ING’s goals while maintaining a strong focus on customer security and satisfaction.
“Our growth is not just about scale — it’s about setting new standards in banking innovation and empowering Filipino talents to create a lasting impact on a global stage,” Delos Santos said.
ING Hubs Philippines plans to continue its expansion while focusing on talent development and operational excellence. The hub aims to play a key role in ING’s mission of fostering economic and social progress worldwide.