Lenovo rose to eighth place in the Gartner Supply Chain Top 25 for 2025, moving up two spots from last year. The annual list recognizes companies from industries including technology, pharmaceuticals, and automotive for their supply chain leadership and execution.
“As supply chains become more complex, staying resilient is no longer enough. Lenovo is now focused on becoming ‘anti-fragile,’ not just withstanding disruption but getting stronger because of it,” said Ben Massie, VP of global supply chain for Lenovo’s Infrastructure Solutions Group.
The company said artificial intelligence is a key part of its ongoing digital transformation, which aims to improve efficiency and strengthen its supply chain.
“By integrating AI across our global supply chain, we’re not only able to support the growing business demand, but also improve the customer experience, and cut order-to-ship times in what is arguably one of the most complex and dynamic global business environments,” said Che Min Tu, SVP and group operations officer at Lenovo.
Over the past eight years, Lenovo has focused on streamlining planning, improving supplier collaboration, and increasing logistics visibility, while aligning these changes with its Environmental, Social, and Governance goals. AI tools now help its teams make faster decisions, resolve problems, and enhance planning accuracy and production scheduling.
“The use of AI in our systems is ultimately benefiting our customers. AI-driven customer sentiment analysis has provided deeper insights into customer needs and recurring issues, resulting in improved customer satisfaction and better warranty-related performance,” said Guan Wei, SVP and head of global supply chain.
Lenovo operates over 30 manufacturing sites across 11 markets, including Asia Pacific, China, Europe, the Middle East and Africa, North America, and South America, which it says helps maintain flexibility and resilience globally.
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