The Philippine National Police Anti-Cybercrime Group (PNP-ACG) and mobile wallet platform GCash are warning the public about a wave of digital scams that expose users to fraud. These include “Video Sharing,” “Screen Sharing,” and “Shoulder Surfing,” which are now being used to access financial accounts without permission.
These scams happen when scammers pretend to be GCash representatives, relatives, or public officials. They trick users into sharing their screens through social media apps during e-wallet or online banking transactions. This allows scammers to capture sensitive details like MPINs (Mobile Personal Identification Numbers) and OTPs (One-Time Passwords).
“As we continue to embrace the digital age, everyone must be more vigilant against emerging scams,” said PBGEN Bernard Yang, director of PNP-ACG. “Users must know that these scams are a fairly new and evolving threat, requiring heightened public awareness.”
Shoulder Surfing is another tactic where scammers watch users input information on their phones in public. It often targets sellers or small business owners who use e-wallets. Scammers take advantage of moments when users are distracted to steal passwords or other private data.
GCash reminds users to never share their MPINs, OTPs, or screens with anyone. The app also advises users to cover their screens when entering details and be alert to their surroundings in public areas. GCash staff will never request personal information over social media.
Through its #GSafeTayo campaign, GCash promotes safe digital habits and urges users to avoid clicking on unfamiliar links or messages.
Scams can be reported to the PNP-ACG by messaging 1326 or through the GCash Help Center in the app.
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