Apple partner in the Philippines Power Mac Center has rolled out Enhanced Contactless Shopping or EC Shopping, offering Apple patrons from all over the country safe and convenient contactless ways to get their hands on their dream Apple products.
With EC Shopping, customers can purchase Apple devices via call-to-order to check the availability of the products first by calling their preferred store nationwide, then paying in-store or online. There’s also the call-to-deliver option for door-to-door deliveries and the curbside pick-up option where customers may receive their purchases at a designated area in participating malls, without the need to drop by the store.
Customers may purchase devices and accessories either through the Web Store or via the official The Loop Stores on Shopee and Lazada.
Another way is through Power Mac Center’s official Viber store which serves more than 46,500 subscribers. It has a chatbot that will guide customers in their shopping journey and assist them in browsing through Apple offerings, locating branches, inquiring about repair services and training, and its enterprise and education solutions. Apart from the Viber Store, Power Mac Center also has a 62,000-strong Viber community where members get daily updates on products, deals, and discounts, especially with Christmas just around the corner.
Power Mac Center’s Apple offerings and other premium gadgets are also available via its third-party partners, including the SM Malls Online App for customers near The Annex at SM City North EDSA, SM Megamall, and SM Mall of Asia.
On-demand technical services
Giving customers more means to leverage Power Mac Center as a certified Apple Premium Service Provider, EC Shopping also has the mail-in and mail-out options enabling customers all over the Philippines to send their device needing repair to any Power Mac Center Service Center via a third-party courier. Apple Certified Technicians will fix them in the fastest and most secure way possible, allowing customers to have their concerns addressed even without leaving the comforts of their homes. Once repaired, customers may book a courier to claim their device on their behalf and deliver it to their doorstep.
To avail of this offer, customers may contact the customer care hotline at (02) 8725-4762 from 8 a.m. to 5 p.m. (Monday-Saturday), or send an email to email@example.com.
For a seamless experience, Power Mac Center accepts electronic payments on all product and service transactions. These include debit and credit cards, bank transfers, WeChat, Alipay, PayMaya, and GCash, to name a few.
Categories: Media Release