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Red Fiber aims to be subscribers’ ‘Broadband of Choices’

Radius Telecoms, a subsidiary of Meralco, an electric power distribution company, launched Red Fiber, a fiber broadband service in the Philippines. Red Fiber aims to provide consumers with options and budget that suit the needs of subscribers in Metro Manila, Calabarzon, and parts of Central Luzon.

Radius Telecoms also forged a partnership with payTV provider Cignal TV to launch dual-play plans, giving consumers unlimited fiber internet and premium channels.

“It is high time for internet home users to get acquainted with a broadband provider that commits a service level agreement (SLA). At Red Fiber, we will work hard to deliver this SLA consistently,” said Exequiel Delgado, president and CEO, Radius Telecoms.

Cignal TV, Radius Telecoms launch newest fiber broadband provider

Red Fiber’s online portal facilitates the speedy processing of new subscriber applications. Customers can check the availability of Red Fiber’s service in any residential area. Upon approval of the application, the fiber internet service can be installed within 48 hours.

Radius Telecoms’internet network ensures 90% service reliability and 33% minimum speed for their fiber internet home plans.

Red Fiber plans

Red Fiber plans start at P1,699 (around $35) a month, which is inclusive of a 20Mbps connection bundled with IPTV from Cignal TV. For a limited time, customers may avail themselves of the introductory offer of a total of three months free monthly service fee with the option to double the bandwidth for 30 days and get the highest TV plan free also for the first three months.

“Prospective customers will need to prepare soft copies of their valid ID and proof of billing and note their Meralco customer account number for the real-time application review. Our 24×7 Customer Care team will then initiate a chat in our portal to update them on the progress of their application,” said Jessica Bragas, business unit head for Consumer and SME segments, Radius Telecoms. “In case we are not yet available in their location, we still encourage applicants to register their contact information and installation address so they will be notified once their address becomes serviceable by Red Fiber.”