IT services company Rimini Street aims to provide enterprises with a comprehensive set of unified and integrated services through its latest offering Rimini ONE.
Rimini ONE is designed to help organizations run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise applications, databases, and technology software.
“By unifying our unique support, product, and service solutions into one comprehensive program that is easy to transition to, we are helping our clients simplify the complexity of managing mission-critical enterprise software, extend its life and value, and enable clients to accelerate the delivery of innovations to drive competitive advantage and growth,” said Dave Rowe, chief product officer and EVP, global transformation at Rimini Street.
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Clients can fully outsource the support and management of their entire enterprise software stack to Rimini Street. Rimini ONE shifts full responsibility for the operation, support, security, and integration of a client’s enterprise software to Rimini Street and frees up clients to focus more of their budget and resources on higher-value projects that deliver innovations and accelerate business value.
Rimini ONE brings together Rimini Street’s expanded, full suite of support, products and services for SAP, Oracle E-Business Suite, PeopleSoft, Siebel, JD Edwards, and other enterprise applications, proprietary and open-source databases, and technology software such as middleware, integration, security, data warehouse/lakes, AI, reporting and analytics.
Rimini ONE’s end-to-end, unified, and integrated solutions immediately available include:
Rimini Support Award-winning, mission-critical support for Oracle, SAP, proprietary and open-source databases, and technology software delivered all year with a guaranteed 10-minute response time SLA for critical cases.
Rimini Manage: Managed services for application and database software delivered by highly skilled engineers, featuring unlimited service ticket requests and industry-leading SLAs that can resolve IT staffing/skill shortages and provide smoother system operations at predictable, fixed, and optimized costs.
Rimini Protect: Innovative managed security solutions for applications, databases, and technology infrastructure designed to proactively block unidentified threats and protect against newly identified threats faster than other security options (usually within minutes) without any required code changes to the software being protected.
Rimini Connect: Managed interoperability solutions for browsers, operating systems and email systems that can enable continued utilization of and integration with existing software and infrastructure without the need for expensive system and software upgrades and migrations.
Rimini Watch: Observability solutions that include monitoring and system health check solutions designed to monitor the performance and execution of thousands of processes 24/7/365 and identify potential issues before they happen, avoiding the possibility of system downtime and impact.
Rimini Consult: Professional services available for clients’ enterprise software customization, configuration, implementation, integration, interoperability, migration, staff augmentation, and other project needs.