Smart Communications Inc. (Smart), the wireless unit of PLDT, a fully integrated telco network, is teaming up with 6D Technologies, an innovative telecom solutions provider, to enhance its sales and distribution operations, offering comprehensive solutions to meet the evolving needs of the industry.
“As part of our transformation journey and our quest to reinforce our leadership, we continue to create collaborations to further lift our operational excellence, making sure that these partnerships will naturally progress and translate to much improved user experience for the customers of Smart,” said John Palanca, FVP and head of Sales and Distribution at Smart.
This partnership aims to streamline key sales and distribution processes, automate inventory management, optimize resource utilization, and enhance overall dealer operational efficiency. Leveraging 6D Technologies’ Ventas, an artificial intelligence (AI)-driven Sales and Distribution Management platform, Smart seeks to elevate its operational excellence and reinforce its leadership position in the telecommunications sector, driving growth and delivering superior services to its customers.
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6D Technologies’ Ventas Dealer Management System (DMS) is designed to boost operational efficiencies and elevate the overall customer journey for Smart’s distribution partners. This new system promises a significant transformation in the user experience, equipping distribution partners with tools to operate more efficiently.
“By combining our expertise with Smart’s extensive reach and market presence, we aim to redefine industry standards and deliver unparalleled value to customers,” said Manish Arora, executive director and chief revenue officer of 6D Technologies.
6D Technologies is a technology-driven firm delivering solutions to Communication Service Providers (CSPs) and enterprises globally. It caters to clients across 80 nations, serving over 150 clients. It leverages future-ready technologies like IoT, AI/ML, Big Data Analytics, 5G, and Cloud. Its Digital 360 initiative focuses on automation for business scaling, optimizing operations, and enhancing customer experiences.