Technology News
The rise of AI agents in customer interactions is reshaping how businesses build their brands, according to a new study commissioned by Amdocs, a provider of software and services to…
Smart Communications Inc. (Smart), the mobile arm of PLDT Inc., has partnered with Adobe and Amdocs to improve how it serves its subscribers across the Philippines. This move introduces a…
Software provider Amdocs will facilitate the migration of select business-critical systems and applications to Amazon Web Services (AWS) for network provider PLDT and its wireless unit, Smart Communications Inc. (Smart).…
Globe is leveraging Amdocs’ cloud-native microservices-based solution to modernize its existing charging capabilities and speed up time to market for new products and services. Amdocs, a provider of software and…
Customer service agents who can easily respond to queries and help solve problems rank high among consumers interviewed for the recent research conducted by software firm Amdocs. The study highlights…
Software and communications provider Amdocs and telecommunications firm PLDT extends their managed services agreement through 2028. As part of the strategic partnership, Amdocs will continue consolidating, modernizing, and managing PLDT…
A majority (87%) of Filipino respondents are willing to spend more on their telecom and media services if offered advanced personalized experiences. This is just one of the relevant findings…
According to the latest survey of Amdocs, Filipino subscribers of carrier-bundled OTT media services spend more when the offerings are bundled as part of a mobile or home broadband package.…
Software and communications services company Amdocs announced that it will equip Globe Telecom (Globe) with a network technology that will allow it to provide its clients with highly flexible and…
PLDT chair Manuel V. Pangilinan, fourth from left, led the signing for the partnership with Amdocs officials. With him are Amdocs Regional Controller Aviv Sneh, Amdocs Limited general manager Shai…
(Image by Gerald Altmann/Pixabay) Software and services provider to communications and media companies Amdocs announced its collaboration with Amazon Web Services (AWS) in enabling Globe Telecom to deliver cloud-based intelligent…
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