The Hangzhou Asian Games Organizing Committee (HAGOC) is leveraging Alibaba Cloud’s technologies to power and host its core digital systems.

Alibaba Cloud, a cloud computing company and the digital technology and intelligence backbone of the Alibaba Group, is the official information technology integrator and cloud service provider for the Asian Games, which is scheduled for Sept. 23-Oct. 8, 2023.

These core systems comprises the Games Management Systems (GMS), Results Distribution Systems (RDS), and Games Support Systems (GSS). These systems will facilitate round-the-clock operations for 56 competition venues and vital facilities, including the information technology management center, the main media center, and the Hangzhou Asian Games Villages. These systems will cater to more than 100,000 registered users, composed of athletes, broadcasters, journalists, staff, and volunteers from 45 countries and regions worldwide.

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“The Hangzhou Asian Games will be another milestone for Alibaba Cloud to show how robust, scalable and secure cloud computing technologies can help drive digital transformation of large-scale sports events to bring sports and entertainment to every corner of the world,” said Selina Yuan, president of International Business, Alibaba Cloud Intelligence Group.

Live footage through public cloud infrastructure

The cloud company will also be hosting cloud broadcasting and event organization and communications. 

The Hangzhou Asian Games will also be the first in the games’ history during which Rights-Holding Broadcasters (RHBs) will receive live footage through public cloud infrastructure. Alibaba Cloud expects to transmit more than 5,000 hours of live footage through as many as 68 high-definition (HD) and ultra-high-definition (UHD) feeds during the event. In addition to live broadcast, the cloud-based content platform delivers footage in HD or UHD, highlights of the Games and news flashes for RHBs to present to the audience’s mobile or other devices. 

During the Games, cloud broadcasting will transcend physical boundaries, spreading excitement to audiences across Asia and the world, through Alibaba Cloud’s infrastructure and services extending from Hangzhou to ApsaraVideo Live Centers in Shanghai and Beijing, as well as regional cloud resources in the Hong Kong Special Administrative Region (SAR) and Singapore.

The Hangzhou Asian Games has launched an Intelligent Operation Platform to manage the operation of the three Asian Games Villages, which is expected to host over 20,000 athletes, reporters and officials. The platform leverages Alibaba Cloud’s advanced visualization tool to analyze real-time intelligence to further streamline the management system, while providing more seamless user experience for those who live in the Villages.

With Alibaba Cloud’s natural language processing (NLP) technology, an intelligent service robot will also provide all-day online consulting services in both English and Chinese for people living in the Asian Games Villages through a web application service. The chatbot can provide real-time responses related to the services available in the Villages.