While many employees have returned to the office, remote and hybrid work arrangements remain the norm. A growing number of Filipinos are working for overseas employers, making reliable internet access more critical than ever.

With teams spread across different time zones, seamless coordination is essential. Any delay in communication or workflow can impact productivity, particularly for those whose income depends on uninterrupted connectivity. 

For remote workers, a sudden internet outage isn’t just frustrating — it can be costly. PLDT Home Always On offers a reliable solution by providing a built-in backup wireless connection that automatically activates when your wired fiber service goes down. This seamless transition ensures you stay connected during crucial moments, such as virtual meetings, job interviews, or online transactions.

Uninterrupted, Hassle-Free Connectivity

Internet disruptions can occur due to service maintenance or physical damage to cables, which may happen during road work or regular water utility maintenance. With the Philippines experiencing an average of 20 typhoons a year, heavy rains and strong winds often impact cables.

Cable theft is another persistent issue, often causing unexpected outages.

PLDT Home Always On tackles these problems with an advanced auto-failover system that instantly switches your modem to LTE when your fiber connection is interrupted. Unlike traditional backup solutions that require manual switching, this system keeps you online without any effort on your part — ensuring work, school, or daily online activities continue smoothly.

Beyond maintaining a stable connection, the Always On modem features an automated troubleshooting system. In the event of a fiber outage, it automatically files a service repair request with PLDT — eliminating the need for you to call customer support and saving you valuable time.

How PLDT Home Fiber Always On Works

PLDT Home Fiber subscribers can add Always On service to their existing plan for just ₱299 per month. This service includes:

  • A dual-WAN fiber modem with built-in auto-failover technology.
  • An embedded SIM card that activates LTE backup when needed.
  • Automatic restoration of fiber connectivity once the primary network is back online.

To ensure optimal performance, PLDT technicians will assess LTE signal strength at your location before installation. They will also recommend the best modem placement — typically near a window and away from appliances, thick walls, and metal objects that could interfere with the signal.

Customers must also complete the standard application process, including:

  • Facility checks to confirm fiber availability;
  • Credit validation to ensure eligibility; and
  • SIM registration, as required by Philippine regulations
For remote workers, a sudden internet outage isn’t just frustrating — it can be costly.

A Reliable Backup for Work, School, and Home

For professionals, students, and households that rely on a stable internet connection, PLDT Home Always On offers an extra layer of security. While fiber remains the primary connection, the automatic LTE backup ensures you stay online during unexpected outages.

Whether you’re attending a critical meeting, submitting important documents, or staying in touch with loved ones, PLDT Home Always On keeps disruptions to a minimum — so you can stay productive anytime at home.

Get your PLDT Home Always On now.

By Marlet Salazar

Marlet Salazar is a technology writer focusing on cybersecurity. In 2018, driven by her passion for the tech industry, she founded Back End News through bootstrapped funding. She honed her writing skills at the Philippine Daily Inquirer, rising from proofreader to desk editor through the years.

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