AXA Philippines added new features for its all-in-one digital tool Emma by AXA PH to make it more user-friendly for its insurance clients.
With the latest updates, health policyholders, such as those with Global Health Access and Health Care Access plans, can now access features that make AXA’s health services more convenient. Insurance with investment policyholders can also make use of the new features to manage their funds with ease.
“In our dynamic and digitally driven world, AXA Philippines remains steadfast in catering to the ever-changing needs of our customers, and it is through these constant digital developments that we’re able to further provide their needs and be their partner in life,” said Bernardo Serrano Lopez, president and CEO, AXA Philippines.
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Through Emma by AXA PH, health policyholders can request a Letter of Guarantee and access MedNetwork, an online database of doctors and medical institutions accredited by AXA Philippines. Global Health Access policyholders can also file their Claims for Over-the-Counter Vitamins directly on the platform.
Insurance with investment policyholders can access and manage their investment through the new Fund Allocation feature, which allows them to adjust the amount allocated to the funds in their portfolio.
The Fund Switch feature also helps customers transfer their money from one fund to another while the Fund Top-Up aids customers to add more funds to their investments.