Microfinance services provider Cebuana Lhuillier was recently named as one of the Top Most Engaged Brands on social media in the Philippines by internet analytics firm Emplifi.
Cebuana Lhuillier ranked high in customer engagement on the world’s most active social media platforms and channels Facebook (2nd), Instagram (5th), TikTok (3rd), and Viber (5th).
“We are so proud of this distinction as it validates the work, we have been doing to communicate effectively to our clients,” said Michael Sena, FVP and group head for Cebuana Lhuillier’s Integrated Marketing and Communications. “We take pride in being the most engaged financial brand in the digital arena and have, in fact, kept up with top lifestyle and FMCG brands in terms of online presence.”
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Cebuana Lhuillier uses its strong social media presence to actively engage millions of Filipinos online and to fully serve their needs in the fastest and most convenient way possible, adding to the high-quality service it already provides in its over 3,000 branches nationwide.
“Pursuing our mission of financial inclusion for Filipinos is the very core of what we do. Vital to this is for us to reach out and communicate to our dear Ka-Cebuanas as efficiently and effectively possible and digital space is one way to achieve that. We will continue to go above and beyond to give our Ka-Cebuanas the kind of exceptional service and assistance they always deserve,” said Jean Henri Lhuillier, president and CEO, Cebuana Lhuillier.
Categories: Media Release