FILIPAY, the flagship product of Service Economy Applications Inc., commits to offering efficient, secure, transparent, and convenient cashless fare payment transactions through the Automated Fare Collection System (AFCS) and Fleet Management System, in partnership with PLDT Enterprise.

With PLDT Enterprise, the B2B arm of integrated telco PLDT, FILIPAY is expected to progress its systems further through the acquisition of the Telavi People Counting Camera with Command Center. The technology solution allows FILIPAY to address route, fleet, and driver management, and gain visibility on their daily revenue. 

“Modernizing Philippine transportation with a cashless payment system is no easy feat,” said Janice Ariño, founder, president, and CEO of FILIPAY. “We need high standard software and hardware supported by a partner that offers only the best customer service and PLDT Enterprise delivers in all of these.”  

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Digital solutions

Through the digital solutions from the partnership of FILIPAY and PLDT Enterprise, they are able to decentralize the management of data, which facilitates direct, reliable, and real-time access to information. It also allows for fewer service failures and lowered transaction costs in comparison to centralized and distributed systems.  

“This acquisition has not only helped FILIPAY, but also our transport group partners nationwide,” Ariño said.  

PLDT Enterprise and FILIPAY are also cooperating with the Land Transportation Franchising and Regulatory Board (LTFRB) and other transport teams to mobilize the Telavi People Counting Camera and Command Center. This collaboration finalizes the Department of Transportation’s (DOTR) ongoing route rationalization plan that monitors and gathers data on transport vehicles.  

“We are proud of this successful partnership with FILIPAY and how the collaboration influences the transport sector for the better,” says Ding Villarino, vice president and head of Enterprise Revenue Group at PLDT Enterprise. “Truly, a partnership is a success when solutions are adapted by other stakeholders as well, and this milestone is a step forward in building a better tomorrow for transport cooperatives and the industry.” 

Transport efficiency  

FILIPAY also faced challenges in real-time vehicle monitoring and route management. “We needed reliable internet connectivity and top-quality hardware and software to digitally manage our transport systems,” Ariño said.  

With PLDT Enterprise’s fiber-fast connectivity and Telavi People Counting Solution, FILIPAY has since been able to increase efficiency in monitoring vehicle fuel and gas consumption, and address problems of theft that they have been able to extend to partners located as far as Mindanao.  

“More than improving our existing products and services, PLDT Enterprise’s best customer service has empowered us to create new partnerships and explore new business ventures. Their digital tools have made a well-oiled machine out of our company,” Ariño said.