Unaffected by the decline in its subscriber base due to SIM registration, the telecommunications company Globe reported mobile revenues of P54.8 billion for the first half of 2023.
According to Globe, its 53.7 million registered SIMs account for over 99% of its revenue-generating subscriber base.
“We see that SIM registration has no material impact on revenues,” said Darius Delgado, head of Globe Consumer Mobile Business. “We have observed our top-ups remain unaffected and acquisitions in the last five weeks are still at least 50% higher than pre-deadline run rates. It’s evident that we have already covered 99% of our revenue base.”
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Globe has deactivated at least 30 million unregistered users, which according to the company are inactive accounts.
The SIM Registration Act mandated that all mobile phone and prepaid broadband users register their existing SIMs by July 25, 2023, or face SIM deactivation. This measure was implemented to curb the spread of scams and spam messages.
“As we’ve always emphasized, we do not focus on subscriber count but rather on the quality of customers,” said Issa Guevarra-Cabreira, chief commercial officer of Globe. “We have seen that our ARPUs are absolutely improving quarter on quarter as mobility increases. This is despite the headwinds that we are actually anticipating in the back half, perhaps driven also by the back-to-school and the economic activity that has returned to the country.”
Globe attributes its growth to its stable network and IT systems, stating that service availability “has tremendously satisfied our customers.” The company also revealed that it saw an increase not only in pickups but also in ARPU.
“So we have happy customers consuming a lot of mobile data in our network that is performing at par with their quality standards,” she added.
Globe also attributed the overall growth of its mobile business to its prepaid brands, which are driven entirely by the surge in mobile data services.