IBM Philippines is expanding its Client Innovation Center (CIC) with the launch of the Japan Innovation Hub aimed at serving clients in the Japanese market.
The Japan Innovation Hub will help clients accelerate their digital transformation fueled by hybrid cloud and artificial intelligence (AI) by increasing access to talent with deep industry capabilities, innovative technologies, and a broad ecosystem of strategic partners. It will provide a proven model for technology and skills growth, combining industry and process skills with solutioning expertise to deliver quality-assured remote delivery.
“We are supporting an increase in client demand by launching the Japan Innovation Hub, which builds on our hybrid cloud and AI capability in the Philippines, where we have a dedicated delivery team with strong technology skills, a passion for client innovation, and a commitment to delighting clients. I am excited to see our footprint in the Philippines expand and grow,” said Kelly Chambliss, SVP and COO, IBM Consulting.
The Hub will deliver key consulting services that clients need to create better business processes and enable faster decision-making to compete in today’s dynamic market. The services span Hybrid Cloud transformation, application management, talent, supply chain, finance, and procurement, among others. The new Hub will also feature the IBM Garage methodology for collaborating and co-creating with clients to achieve measurable business outcomes.
“Our global delivery center, Philippines CIC, has been offering services and support to Japanese clients for over a decade by leveraging their deep IT industry and business knowledge as well as Japanese language capability that would satisfy the high-quality standard required by Japanese clients” said Hiroshi Katoh, managing partner, IBM Consulting Japan. “IBM Japan Consulting is committed to further strengthen the tie with Philippines CIC to meet the continuous demand for digital transformation work for the success of our Japanese clients.”
Serving more than 200 clients and operating around the clock, the Philippines CIC has been committed to delivering service excellence to clients through automation, analytics, and AI since 2004. Fifteen languages are supported, including English, Mandarin Chinese, and Japanese.
In photo (from left) Sachin Varma, Senior Partner, Global Business Process Outsourcing; Kelly Chambliss,- Senior Vice President and Chief Operating Officer, IBM Consulting Worldwide; Sanjiv Gupta, president, IBM Solutions Delivery Inc. Philippines.