Lalamove, an on-demand delivery platform, has earned the Department of Trade and Industry’s (DTI) E-Commerce Philippine Trustmark as part of its effort to strengthen consumer safety and support online businesses.
The E-Commerce Philippine Trustmark is a government-issued digital badge under Republic Act No. 1167 also known as the Internet Transactions Act. It allows consumers to verify the authenticity of platforms and online sellers, helping build trust and accountability in e-commerce.
“With many businesses using Lalamove in their daily operations, the Trustmark will be able to help assure the safety and security of their consumers’ transactions,” said Dir. Atty. Eryl Royce Nagtalon, OIC of the E-Commerce Bureau of DTI.
Lalamove serves about 35,000 businesses daily and said it remains committed to safe and fair e-commerce practices as a Trustmark-registered app.
“One of Lalamove’s core purposes is to connect MSMEs and consumers; that’s why we are continuously doing our part to make sure that every transaction they do on our platform is safe and secure,” said Djon Nacario, managing director of Lalamove Philippines. “We believe that by supporting DTI’s fight against fraudulent activities in e-commerce platforms, we can help our customers protect themselves better.”
Lalamove also said it will assist its MSME partners who want to apply for the Trustmark digital badge. Businesses that register for the badge will be issued a QR code and other security features that link to an online database where consumers can confirm their legitimacy.