The COVID-19 pandemic has clearly demonstrated the critical role that technology plays both as an operations player and for business continuity purposes. Now that governments have eased down quarantine guidelines, businesses are starting to reopen and customers are slowly recognizing the need to help lift the economy.

Edler Panlilio, managing director of SAP Philippines encourages small and medium-sized enterprises (SMEs) to start viewing technology as an important asset, instead of an option if they are to thrive in the new reality and continue to be resilient despite possible disruptions brought about by the pandemic.

Although many of ERP software firm SAP’s digital solutions were once exclusive to large businesses, Panlilio said that SMEs can now avail themselves of SAP Business One and SAP Business ByDesign, to transform them into “intelligent enterprises.” By becoming an intelligent enterprise, they can achieve greater productivity, more efficient operations, and better cost-saving processes.

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SAP Business One, an enterprise resource planning (ERP) software platform, is intended specifically for SMEs. SAP Business ByDesign, on the other hand, helps in managing the business with a single cloud ERP solution, helping SMEs expand and compete with more established businesses with less complexity and cost.

Clients

With SAP Business One, Sta. Elena Properties gained the capability to seamlessly integrate their financial accounting system and deliver reports more effectively. They also gained access to real-time data that enabled them to make sound and informed decisions.

Steel manufacturer MM Steel Service Center Corporation has also used SAP Business One to help steel production and delivery run 24/7. They now have full visibility into their stock items and production orders, supporting them to identify future demand and guarantee customer satisfaction.

“Intelligent enterprises can collect insights better from customers, employees, products, and brands at every touchpoint as they use powerful technology to sense opportunities, risks, and trends and, turn this intelligence into action across every part of the business,” Panlilio said.

Robust technology

Robust technology can certainly help more organizations even as we move to a ‘new normal,’ as organizations need to be equipped with advanced technologies to help businesses persevere and meet the resurgence of demand once quarantine guidelines are lifted.

Panlilio said that as a purpose-driven company, SAP focuses on helping our customers and organizations manage their businesses successfully amid new adversities that come their way.

“SAP’s mission has always been to help every type of organization in whatever size or shape, to run better. Especially in the Philippines where SMEs are essential to our thriving economy, we remain focused on providing access to technology that will support their growth and resiliency.”