Tag: Messaging App

FedEx adds WhatsApp notifications into digital delivery services

By Back End News on November 7, 2022

FedEx Express, a subsidiary of FedEx Corp., is enhancing its services for e-commerce customers with the addition of delivery notifications via messaging app WhatsApp. The integration of WhatsApp into the FedEx Delivery […]

Infobip integrates Viber Chatbots to platform offering

By Back End News on April 26, 2022

Cloud communications company, Infobip, has integrated Viber Chatbots messaging solution into its (Software as a Service) SaaS-based (Communications Platform as a Service) CPaaS offering comprising Infobip’s digital-first cloud contact center ‘”Conversations,” and […]