AI and video help lift Meta revenue in latest quarter
Meta Platforms Inc., the parent company of Facebook, Instagram, and WhatsApp, reported a profit of $22.8 billion on revenue of nearly $60 billion for the most recent quarter, citing artificial…
PLDT Global to use Infobip’s smart solutions for better customer experience
PLDT Global Corp. has partnered with cloud communications platform Infobip to improve customer engagement for Filipinos abroad through its TinBo (Tindahan ni Bossing) platform. This move aims to enhance the…
Kaspersky detects spyware attacks in new malicious WhatsApp mod
Kaspersky detected over 340,000 attacks involving a new WhatsApp mod that hides spyware. This mod, discovered by Kaspersky researchers, has made its way into Telegram, a popular messaging app. It…
Brands use more chat apps for customer service — Infobip
Companies and brands have been using chat apps in their customer communications for a long time. Infobip’s latest research shows a growing preference for conversational experiences through this medium. Cloud…
FedEx adds WhatsApp notifications into digital delivery services
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services for e-commerce customers with the addition of delivery notifications via messaging app WhatsApp. The integration of WhatsApp into the…
Dior Beauty taps Infobip to launch WhatsApp campaign featuring Jisoo
To launch its campaign on instant messaging app WhatsApp, French luxury fashion brand Dior Beauty collaborated with global communications platform Infobip to release this industry-first omnichannel experience. The campaign features…
One call on WhatsApp is enough to establish surveillance
A recently discovered zero-day vulnerability in the world’s most popular messenger — WhatsApp — allowed hackers to eavesdrop on users, read their encrypted chats, turn on the microphone and camera,…
WhatsApp urges users to update after spyware discovery
Financial Times reported — and was confirmed by WhatsApp — that the messaging app has been infected with commercial spyware. According to the report, Israel’s secretive NSO group developed the…
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