Sansan Global Development Center (SGDC) in the Philippines is an example of how blending diverse cultures can fuel innovation and productivity. By merging the meticulous approach of Japanese culture with the creative energy of Filipino ingenuity, SGDC has created a unique and dynamic work environment.
“Katachi,” a Japanese concept signifying “shape” or “form,” is central to Sansan’s cultural philosophy. It empowers employees to actively participate in shaping the company’s mission and values.
“During these discussions, our employees are encouraged to discuss and reflect on Sansan’s core values,” Jay Pegarido, director and country manager at SGDC, told Back End News in an email interview. “This fosters a sense of ownership and connection to the company’s broader goals.”
SGDC’s commitment to long-term employee development enables them to take on significant projects and envision long-term career paths within the company.
“This approach fosters accountability and allows them to actively influence our solutions and play a part in our growth,” Pegarido said.
The fusion of Japanese and Filipino cultures brings unique strengths to SGDC. The Japanese emphasis on precision, discipline, and process-oriented work ensures consistency and reliability. The Filipino culture, on the other hand, contributes energy, adaptability, and creativity, fostering innovation and a willingness to experiment with new ideas.
Global footprint
“Filipino developers are quick to embrace new technologies and flexible in adapting to change,” Pegarido said. “This allows SGDC to remain agile and responsive in a fast-evolving digital landscape.”
While cultural differences can present challenges, SGDC actively addresses them through team-building activities and cross-cultural training.
“We make sure there’s a strong connection between the Japanese engineers and the local workforce,” Pegarido said. “Japanese senior engineers mentor junior staff, bridging cultural gaps and fostering a culture of learning and collaboration.”
By leveraging the strengths of both cultures, SGDC is well-positioned to develop customized solutions that meet the needs of diverse regional markets.
“It allows SGDC to align its work with Sansan’s broader global vision while remaining adaptable to local needs and challenges,” Pegarido said.
As Sansan continues to expand its global footprint, SGDC plays a crucial role in driving innovation and product development. By harnessing the Philippines’ dynamic talent pool, SGDC is customizing and advancing Sansan’s solutions, such as Bill One, to meet the demands of the global market.
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