Telecommunications

CHAMP Cargosystems PH to use ePLDT Calling for Microsoft Teams solution

Global IT provider CHAMP Cargosystems signed a partnership with PLDT Enterprise, together with its ICT arm ePLDT, for services that will enable its international offices to be more agile.

The IT solutions company is the first onboarded customer of ePLDT Calling for Microsoft Teams, a cloud-based phone system that allows businesses to combine their communication and collaboration systems in a single platform. 

This hybrid telephony and video conferencing solution is designed by ePLDT highlighting the integrated features of Microsoft Teams, robustness of PLDT SIP connectivity, and reliability of VITRO Data Center. Now, employees, customers, and stakeholders can call, chat and connect together in real-time and seamlessly.

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In over seven global offices of CHAMP Cargosystems with more than 450 employees worldwide, this solution will help ensure quality reliable calls with built-in security and privacy from Microsoft 365. 
 
“This partnership with PLDT Enterprise will allow us to achieve our goals in providing accelerated IT solutions, services, and support for our air cargo and aviation regulator customers,” said Philips Manalaysay, managing director of CHAMP Cargosystems Philippines. “In the air cargo industry context, it is imperative to have reliable, fast, and secure connectivity and communication services that will allow us to collaborate faster and do our business optimally.”

CHAMP Cargosystems provides services to over 100 airlines and 200 customers worldwide, including general sales agents and forwarders, over 300 handling stations, more than 1,500 stations spanning across 100 countries, over 3,000 connected forwarders, and over 15,000 users worldwide. Members of the CHAMP community can exchange information securely using industry standards processes and formats, with over 300 million processed messages and 20 million shipments annually. CHAMP Cargosystems’ applications portfolio spans core cargo systems, enterprise systems and community and distribution services, compliance services as well freight forwarding solutions.

“We are pleased to kickstart this partnership with CHAMP Cargosystems Philippines. PLDT Enterprise always values the trust and support of our clients and we commit to providing excellent services that would propel them towards meeting their goals,” said Jovy Hernandez, ePLDT president and CEO and SVP and head for PLDT and Smart Enterprise Business Groups.