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ePLDT partners with Newgen to introduce new enterprise CMS

ePDS Inc., together with its parent company ePLDT Inc., and Newgen Software, introduced an enterprise content management solution called Doctrieve developed to help companies manage and process documents and data.

Doctrieve is a software-as-a-service (SaaS)-based content management solution designed to systematically direct the end-to-end lifecycle of business content, from origination to disposition. It enables the delivery of documents across different channels, addressing the wide-ranging workflow requirements of organizations.  

ePDS is a joint venture between ePLDT and DataPostPTE Ltd. It is a client communications managed service provider engaged in document management and digital printing.

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“Traditional ways of managing content had their disadvantages for an organization in various ways,” said Pramod Kumar, Geography head and vice president for the Asia Pacific, Newgen Software. “Leveraging Doctrieve, built on Newgen’s Contextual Content Services Platform (ECM), allows business leaders to simplify content-centric processes while infusing context in all engagements. The platform helps streamline the end-to-end lifecycle of enterprise content while providing remote, secure collaboration between stakeholders.”

Microsoft Azure 

Aside from improving efficiency in workflow processes, Doctrieve also promotes sustainable practices in companies as it is an environment-friendly solution that helps minimize carbon footprint compared to using paper. It eliminates the difficulties in maintaining paper documentation such as searchability, secure storage, update method, and costs, among others.  

ePLDT hosts Doctrieve in ePLDT Microsoft Azure and safeguards it through its cybersecurity solutions, ensuring all data and processes stored are digitally safe. This was partnered with Newgen’s three decades of expertise in digital transformation platforms, encompassing process automation, content services, and communication management capabilities.