GoTyme Bank reaches 5 million users in two years
GoTyme Bank, a digital banking platform, has reached a milestone of 5 million users just two years after its launch. The achievement highlights the bank’s commitment to offering easy and…
Fico’s study highlights frustrations with digital banking processes in PH
Global analytics software company Fico’s latest global consumer fraud research spotlights the critical need for efficient digital experiences among Filipino consumers when opening financial accounts via mobile apps or websites.…
Digital banks pledge to improve financial health program in PH
The Digital Bank Association of the Philippines (DiBA PH) reaffirmed its commitment to improving financial health during a roundtable discussion attended by Queen Máxima of the Netherlands, United Nations Secretary-General’s…
GoTyme Bank hits the 2 million customer mark
GoTyme Bank, a digital bank established in collaboration between the Gokongwei group and Tyme, reached a milestone of 2 million customers within 14 months, surpassing its 2023 target. Nate Clarke,…
GoTyme Bank aims to unlock Filipinos’ financial potential
With a focus on providing high-quality banking experiences and unlocking the financial potential of Filipinos, GoTyme Bank aims to bridge the gap between traditional banking and a cashless society. Backed…
CIMB Bank PH reaches 2.5 million loan customers in Q123
CIMB Bank PH, a digital bank, recorded 2.5 million loan customers in the first quarter of 2023. It now has a total of close to 7 million total customers, driven…
BPI replaces mobile app with new AI-powered one
The 171-year-old Bank of the Philippines (BPI) is sunsetting its existing mobile app and replacing it with a new one. The new mobile app is already live and the bank…
GoTyme Bank officially introduces new products, offerings
Philippines’ Gokongwei Group and Singapore-based Tyme Group officially launched the digital bank GoTyme Bank. The new venture combines high-tech with high-touch approach to make financial solutions accessible to more Filipinos.…
Maya Bank records 1 million customers five months after launch
Maya Bank registered one million customers and reached P10 billion deposit balance in just five months after its public launch. Publicly launched in April this year, Maya Bank powers the…
BanKo ramps up digitalization efforts with new products, services
The Bank of the Philippine Islands (BPI), through its microfinance arm BanKo, introduced new products and services as part of its digitalization efforts. “Digital banking has become a necessity now.…
Bank-Genie powers digital transformation of PH banks
Bank-Genie, a technology company with headquarters in Singapore, continues to power the digital transformation of banks across the Philippines helping accelerate the digitization of the economy and driving financial inclusion.…
Tonik enables BillsPay feature for hassle-free dues payment
Neobank Tonik introduced the BillsPay feature to provide consumers with easy and accessible banking. Available through the Tonik app, BillsPay enables users to seamlessly pay their bills on time, without…
MultiSys launches online store builder Multistore for entrepreneurs
Recognizing the continuing challenge of micro, small and medium enterprises (MSMEs) in digitalizing their businesses amid the pandemic, software solutions company Multisys Technologies Corp. introduces an online store builder called…
More Filipinos adopt cashless transactions in 2021— Visa
As proof that more and more Filipinos are embracing digital payments than before the pandemic hit, a Visa study found that 60% of Filipinos now are carrying less cash in…
Uno Digital Bank unveils new brand identity
Ahead of its intended launch in Q2, 2022, UNObank Inc., a digital bank licensed under the Bangko Sentral ng Pilipinas’ (BSP) Digital Banking License framework, has rebranded UNObank to UNO…
RCBC beefs up banking app with new features
RCBC’s banking app enhanced its user interface and added new features with aim of providing customers with more pleasant and easy digital banking transactions. Launched last week, the RCBC digital…
ING joins the QR Ph program to offer free instant transfers
ING Philippines beefs up its services with the addition of new features as a response to customers’ evolving digital banking behavior. The financial services institution added two new features in…
PSBank offers new account opening via mobile app
Philippine Savings Bank (PSBank) now allows new account opening through its mobile up. The app allows customers to enjoy hassle-free, safe banking and easily as well as conveniently do tasks…
Voyager’s PayMaya secures digital bank license from BSP
The Bangko Sentral ng Pilipinas (BSP) has granted digital payment PayMaya Philippines (PayMaya) license to operate as a digital bank. Operated by Voyager Innovations, the fintech arm of PLDT Inc.,…
Neobank Tonik enters consumer lending market with launch of 15-minute Quick Loan
Digital-only bank Tonik will start offering its Quick Loan product which is another step in reaching the underserved consumer lending market in the Philippines. “We estimate that there is $100…
3 in 5 Filipinos will abandon long online banking application process — FICO
Photo by Christina Morillo from Pexels Too many questions to answer when filling out online banking applications is a total turn-off for the 3 in 5 Filipino respondents in FICO’s…
Fujitsu says banks must ensure systems agility to meet customers’ needs
Quoting the Bangko Sentral ng Pilipinas (Central Bank of the Philippines), ICT company Fujitsu the combined volume of electronic transfers via PesoNet and InstaPay (electronic fund transfer services) hit 107…
Visa study finds 8 in 10 Filipinos show interest in digital banking
The COVID-19 pandemic not only accelerated companies’ digital transformation but may have also increased consumer awareness in terms of digital services available today. The Visa Consumer Payment Attitudes study shows…
Frost & Sullivan recognizes UnionBank PH’s efforts in providing ‘exceptional’ CX using digital means
Based on its recent analysis of the Philippines’ customer experience solutions in the banking industry, Frost & Sullivan honored UnionBank of the Philippines (UnionBank) with the 2020 Philippines Excellence In…
Union Bank PH’s remittance automation built on Microsoft technology
Union Bank of the Philippines (UnionBank), one of the largest and profitable banks in the country, continues to redefine banking by introducing automation to its Treasury & Investments Channel Management…
Backbase launches next-gen engagement banking platform
Engagement banking technology provider Backbase announced recently the launch of its next-generation platform, as well as the release of its enhanced Backbase-as-a-Service (BaaS) offering. The announcement comes as Backbase hosts…
UnionBank Philippines’ Q3 net income up by 11%
Despite the continuing Covid-19 pandemic that has greatly impacted the Philippine economy, Union Bank of the Philippines (UnionBank) continues to register solid growth especially as it delivers more innovative –…
FICO Survey: PH banks struggle in customer digital verification system
FICO, a global analytics software firm, has released its “Identity in Digital Banking Survey,” which found that the complexity and cost of validating the identity of digital banking customers are…
Backbase says banks need to tap into new operating model to provide better customer journey
Poor user experience on mobile applications is just one of the many barriers that hamper the total adoption of digital banking in the Philippines, according to digital banking services provider…
Backbase appoints Aileen Lopez-Sanchez as country sales manager for PH
Digital banking platform provider Backbase appointed Aileen Lopez-Sanchez as the country sales manager for the Philippines. In this position, Lopez-Sanchez will lead Backbase’s sales and go-to-market strategy in the Philippines.…
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