VSTECS Phils. Inc., the country’s leading ICT distributor, adds another feather to its cap by achieving ISO 9001 Certification, providing proof of the company’s unwavering commitment to maintaining the highest standards of operational excellence.

ISO 9001 is an internationally recognized standard developed by the International Organization for Standardization (ISO), outlining the criteria for an effective quality management system (QMS) for organizations of any size or industry.

VSTECS has consistently positioned itself as a customer-centric organization, striving not only to meet but to exceed customer expectations by delivering top-notch solutions. The ISO 9001 Certification serves as a testament to its dedication to providing exceptional products and services, adhering to stringent quality standards, and continually refining its internal processes.

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“This ISO 9001 Certification signifies a significant milestone for VSTECS,” said Jimmy Go, president and CEO of VSTECS Phils. Inc. “It reflects the tireless efforts and dedication of our exceptional team, committed to upholding excellence in all our endeavors. Our unyielding pursuit of operational excellence has enabled us to better serve our clients, safeguard stakeholders’ interests, and drive continuous improvement.”

Quality management

ISO 9001 holds a prestigious standing globally, renowned for its rigorous requirements in quality management systems. To attain this esteemed certification, VSTECS underwent a stringent evaluation conducted by an accredited third-party certification body. This comprehensive assessment covered all facets of the company’s operations, spanning customer service, accounting and finance, product delivery, internal communication, and human resource administration.

The certification encourages organizations to identify and define key processes, establish clear responsibilities and authorities, and ensure processes are well-documented, controlled, and monitored for performance and governance. This approach translates to consistent quality in product and service delivery, effective communication, and the promotion of continuous improvement.

“Clients can confidently place their trust in VSTECS, knowing that the company adheres to a well-established and consistent framework for quality management, ensuring meticulous attention to detail and customer satisfaction at every stage,” the company said in a statement.

The ISO 9001 certification guides organizations to prioritize quality, customer satisfaction, continuous improvement, a process-based approach, risk-based thinking, and evidence-based decision-making.

With the attainment of ISO 9001 Certification, VSTECS is poised to further strengthen its market leadership, solidifying its reputation for reliability, quality, and customer-centricity. The certification not only underscores the company’s proactive approach to quality management, but also highlights its commitment to nurturing enduring partnerships with clients, suppliers, and stakeholders.

As VSTECS progresses, it remains committed to upholding the ISO 9001 standards, fostering innovation, and delivering technology solutions that empower businesses and individuals alike.