TP’s new Pasay site to create over 1,000 outsourcing jobs
Global digital business services company TP in the Philippines is opening a new Pasay City operations hub as clients look for workers who can combine artificial intelligence (AI) tools with…
Asiatel sets up AI operations center for outsourcing
Asiatel Outsourcing has established AI Operations as its fourth Center of Excellence as it integrates artificial intelligence (AI) into customer support, knowledge management, quality assurance, and back-office work. The company…
Capital One Philippines highlights leadership development in workplace
Capital One Philippines, a support service center, is focusing on leadership development as it secures a spot on the Asia’s Best Workplaces 2025 list. The recognition follows its third consecutive…
DXC Technology opens client experience center in the Philippines
DXC Technology, a global technology services provider, opened a Client Experience Centre in Taguig City to support customer collaboration and expand its (artificial intelligence) AI-focused operations in the Philippines. The…
IBPAP on track of revenue 2028 goals
The Philippine IT-BPM sector expects to increase 257,000 full-time employees (FTEs) to the workforce and boost its revenues to about $5.9 billion by the end of 2023, according to the…
Philippine IT-BPM sector revenues up by 10.6%
The IT and Business Process Management (IT-BPM) sector recorded revenues of $29.49 billion in 2021 or a 10.6% jump from the previous year. Employment in the industry also increased with…
Healthcare BPO R1 opens office in PH
R1, an end-to-end provider of revenue cycle solutions in the healthcare sector, opened its offices in the Philippines located at the Bonifacio Global City. R1 said the choice of the…
Cisco supports IT-BPM sector’s shift to hybrid work setup
Technology solutions company Cisco expressed its support to sectors who are keen on adopting a hybrid work setup. The Information Technology-Business Process Management (IT-BPM) industry, an essential sector to the…